Getting Started
8 articles in this Topic
Orders & Tracking
11 articles in this Topic
- Can I cancel my order?
- Can I make changes to my order after placing it?
- Can I pick up an order in person?
- How can I get a tax invoice or receipt for my order?
- How can I stay informed if an item is out of stock?
- How do I know if my order was shipped?
- I didn’t receive my order confirmation email — what should I do?
Payments and Pricing
10 articles in this Topic
- Are prices shown in Australian Dollars (AUD)?
- Can I split my payment if the product costs more than my gift card balance?
- Can I use multiple payment methods on one order?
- Do you offer discounts for students, bulk orders, or first-time customers?
- Do you store my credit card details?
- How do I apply a promo or discount code at checkout?
- What payment methods do you support?
Shipping & Delivery
7 articles in this Topic
- Can I ship my Zoomlite order to a PO Box or Parcel Locker?
- Do you offer Express Shipping?
- How much does shipping cost with Zoomlite?
- I have missed my delivery, whats next?
- What is the cut-off time for same-day dispatch?
- When will my order arrive, and what is the average delivery time?
- Who do you ship with?
Returns & Refunds:
9 articles in this Topic
- Can I exchange a product I bought online?
- Can I return an item without its tags or original packaging?
- Do you offer free return shipping?
- How are refunds calculated for bundle deals or promotional offers?
- How can I return or exchange my Zoomlite product?
- How long does it take to receive my refund?
- My order was returned due to a delivery issue — what should I do?
Products & Stock
4 articles in this Topic
Contact Us
2 articles in this Topic