How do I use my a discount or promo code at checkout?

How to Apply Your Code

Applying your discount or promo code is straightforward. Follow these simple steps to ensure your discount is applied correctly:

1. Add Items to Your Cart: Add your desired items to the shopping cart.
2. Proceed to Checkout: Once you have all your items in the cart, click the Checkout button.
3. Enter Your Code: On the checkout page, you will find a box labelled “discount code or gift card.” Enter your discount code in this box.
4. Apply the Code: Click on the “Apply” button. If the code is valid, your total will update instantly to reflect the discount.

CodeTips

To ensure a smooth experience when using your discount or promo code, keep the following tips in mind:

• Single Code Usage: Please note that only one code can be used per order. Choose the code that offers you the best value.
• Check Code Details: Ensure that your code is spelled correctly and has not expired. This will prevent any issues during the checkout process.
• Item- or Collection-Specific Codes: Some discount codes may apply only to specific items or collections. Verify the terms and conditions associated with your code to ensure it applies to your selected items.

Troubleshooting

If you encounter any issues while applying your discount or promo code, consider the following troubleshooting steps:

• Verify Code Validity: Double-check the code for any typographical errors and confirm that it is still valid.
• Review Terms and Conditions: Ensure the code applies to the items in your cart and hasn’t been used previously.
• Contact Customer Support: If you continue to experience difficulties, please don't hesitate to reach out to our customer support team for assistance, which can be via the online chat or email.