Getting Started

  • Can I send my Zoomlite order as a gift?

    Sending Zoomlite products as gifts โ€” perfect for birthdays, holidays, or corporate events.

  • Can I visit a Zoomlite showroom?

    Zoomlite is an online-only retailer, we donโ€™t have physical stores or stockists. Visiting Us While we operate primarily online, we understand the importance of personal interaction and the opportunity to experience our products firsthand. We invite you to visit our headquarters in Braeside, Vic...

  • How can I place an order with Zoomlite?

    Select from our product range at www.zoomlite.com.au covering Anti Theft bag, Luggage & Travel Accessories. Fast dispatch from Melbourne with tracking.

  • How do I use my a discount or promo code at checkout?

    How to Apply Your Code Applying your discount or promo code is straightforward. Follow these simple steps to ensure your discount is applied correctly: Add Items to Your Cart: Add your desired items to the shopping cart. Proceed to Checkout: Once you have all your items in the cart, click the C...

  • Is Zoomlite an Australian company?

    About Us At Zoomlite, we are more than just a brand; we are a 100% Australian-owned company that values Australian design and superior customer service. Our mission is to create travel gear that not only meets but exceeds the expectations of travellers worldwide. We understand the importance of ...

  • What does preorder mean and how does it work?

    What is a Preorder? A preorder lets you reserve an item that is currently out of stock, ensuring you receive it as soon as it's back in stock. This system operates on a first-come, first-served basis, allowing you to secure your spot in line for high-demand products. How Preorders Work at Zooml...

  • What payment methods do you support?

    We accept all major payment methods, we do not support bank transfers or payid's

  • Where are Zoomlite bags and accessories made?

    Our products are proudly designed in Australia and ethically made overseas by trusted manufacturing partners. ๐ŸŒ How we make our products: Design: Created by our in-house team in Melbourne. Manufacturing: Produced in various countries under strict quality and ethical standards. Materials: We u...