Understanding Preorders at Zoomlite

In today's fast-paced world, staying ahead with the latest products can be a challenge. At Zoomlite, we understand the importance of securing your desired items, even when they are not immediately available. Our preorder system is designed to ensure you can reserve products before they are back in stock, providing peace of mind and a seamless shopping experience.

What is a Preorder?

A preorder allows you to reserve an item that is currently out of stock, ensuring that you receive it as soon as it becomes available again. This system operates on a first-come, first-served basis, allowing you to secure your spot in line for high-demand products.

How Preorders Work at Zoomlite

Availability

On our website, zoomlite.com.au, you will find certain products where specific colors or variants are available for immediate purchase, while others are marked for preorder. The product page will clearly indicate which options are ready for shipment and which are available for preorder, helping you make informed purchasing decisions.

Estimated Ship Date

Each preorder item will display an estimated ship date. This date signifies when we will begin dispatching the items in the preorder queue. It's important to note that express shipping options will be prioritised, moving to the front of the dispatch queue once the stock arrives.

Order Management

To optimise your shopping experience, consider the following options:

• Separate Orders: If you wish to receive in-stock items immediately and preorder items later, we recommend placing separate orders. This ensures that your available items are shipped without delay.
• Combined Orders: If you choose to place a single order that includes both in-stock and preorder items, please be aware that all items will be shipped together once the last preorder item is ready. This approach may result in a longer wait time for your entire order.

Notifications

We value transparency and communication. Once your order is shipped, you will receive an email notification containing tracking information. This allows you to monitor the progress of your shipment and anticipate its arrival.

Conclusion

At Zoomlite, we strive to provide a seamless shopping experience, even when products are temporarily out of stock. Our preorder system is designed to ensure that you can secure the items you desire with ease. By understanding how preorders work and managing your orders effectively, you can enjoy a hassle-free shopping experience with Zoomlite.

For more information or to explore our range of products, visit us at zoomlite.com.au. Thank you for choosing Zoomlite, where we prioritise your convenience and satisfaction.