Payments and Pricing

  • Are prices shown in Australian Dollars (AUD)?

    Pricing in Australian Dollars (AUD) At Zoomlite, all prices displayed on our website are in Australian Dollars (AUD). This ensures consistency and clarity for our Australian customers. However, we understand that our global audience may have different currency preferences or requirements. If you...

  • Can I split my payment if the product costs more than my gift card balance?

    Key Points: Gift Card Limitations: Gift cards can only be used for purchases up to their available balance. This means that if your order total exceeds the amount on your gift card, you will need to cover the remaining balance using another payment method. Payment Methods: When your gift card ba...

  • Can I use multiple payment methods on one order?

    Using more than one payment method for my cart

  • Do you offer discounts for bulk orders, or first-time customers?

    Welcome Discount for First-Time Customers New to Zoomlite? We are excited to welcome you! Sign up for our newsletter and receive a special welcome discount on your first purchase. This is our way of saying thank you for choosing Zoomlite and to help you get started on your journey with us. Spec...

  • Do you store my credit card details?

    Your Credit Card Information One of the most frequently asked questions we receive is whether Zoomlite has access to your credit card details. The answer is a resounding no. We do not have access to your credit card information at any point during the transaction process. This is because your cr...

  • How do I apply a promo or discount code at checkout?

    Applying Your Discount Code To apply a discount or promo code during your purchase at Zoomlite, follow these simple steps: Add Items to Your Cart: Begin by selecting the items you wish to purchase and add them to your shopping cart. Once you have all your desired products, proceed to the checko...

  • How do I use my store credit?

    To apply your store credit, please follow these steps: Log in using your registered email address -  at this link. You can also find this link at the top of our website. Once you log in, you will receive an authentication link via email. After logging in, proceed to checkout, and you should see ...

  • What payment methods do you support?

    All major credit and debit cards, as well as digital wallets, are supported. Popular Australian "Buy Now, Pay Later" are also available at checkout.

  • Where can I purchase a Zoomlite E-Gift Card?

    Why Choose Zoomlite E-Gift Cards? Zoomlite E-Gift Cards are more than just a gift; they are an opportunity to let someone explore and choose from our premium range of products. Whether for personal use or as a thoughtful gesture for someone special, our E-Gift Cards are a convenient and apprecia...

  • Why was my payment declined or not going through?

    Here’s What to Do Quick Checks 1. Verify Your Card Details Ensure that all the information you have entered is correct. This includes: Card Number: Double-check for any typos or incorrect digits. Billing Address: Make sure the address matches exactly with what your bank has on file. CVV: Conf...

  • Will I be charged any customs or import fees on international orders?

    Key Points to Remember Determination of Fees: These fees are determined by your country’s customs department. Each country has its own regulations and thresholds for imposing duties and taxes, which can affect the total cost of your purchase. Zoomlite’s Role: It is important to note that Zoomlit...