Here’s What to Do
Quick Checks
1. Verify Your Card Details
Ensure that all the information you have entered is correct. This includes:
- Card Number: Double-check for any typos or incorrect digits.
- Billing Address: Make sure the address matches exactly with what your bank has on file.
- CVV: Confirm that you have entered the correct three-digit security code from the back of your card.
2. Try Another Payment Method
If the issue persists, consider using an alternative payment method:
- Another Card: If you have another credit or debit card, try using it to complete your purchase.
- PayPal: This is a secure and widely accepted payment option.
- Afterpay: A convenient option that allows you to pay in installments.
3. Contact Your Bank
For your security, banks sometimes block large or overseas transactions. If you suspect this might be the case, contact your bank to authorize the charge. This is especially important if you are making a purchase from outside your usual geographic area or if the transaction amount is larger than usual.
Additional Support
If you have tried the above steps and are still unable to complete your payment, our customer support team is here to assist you. Please reach out to us via email for further assistance.
Oct 27, 2025