Can I pick up an order in person?

How to Place an Order for In-Store Pickup
  1. Select Your Products: Add your desired items to your cart.
  2. Choose Pickup Option: During the checkout process, select “pick up” as your delivery option. This will ensure that your order is prepared for collection at our warehouse.
  3. Complete Your Purchase: Finalise your order by following the prompts to complete your payment and confirm your purchase.
Order Processing and Notification

Once your order is placed, please allow us some time to process it. We are committed to preparing your items promptly, and we will notify you when your order is ready for collection. This notification will be sent to the contact information you provided during checkout. Please ensure it is accurate.

Pickup Details
  • Pickup Hours: 10 am to 4 pm, Monday to Friday. Please note that we are closed on public holidays.
  • Location: The pickup address will be specified in your order confirmation and notification email. Please ensure you have this information before collecting your order.
Important Considerations
  • Wait for Notification: It is crucial to wait for the notification that your order is ready before coming to the store. This helps us ensure that your items are prepared and avoid unnecessary waiting times.
  • Identification: For security reasons, please bring a copy of your order confirmation or a digital version when collecting your order. A valid ID may be requested. This helps us verify your identity and ensure your purchase is delivered to the right person.
Oct 27, 2025

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