Can I pick up an order in person?

Zoomlite In-Store Pickup Guide

Welcome to Zoomlite, where we prioritize convenience and efficiency in delivering our high-quality products to you. We understand that flexibility is key, which is why we offer a convenient in-store pickup option for our valued customers. This guide will walk you through the process of placing an order for pickup and provide you with all the necessary information to ensure a smooth experience.

How to Place an Order for In-Store Pickup

  1. Visit Our Website: Start by visiting our online store at zoomlite.com.au.
  2. Select Your Products: Browse our extensive range of products and add your desired items to your cart.
  3. Choose Pickup Option: During the checkout process, select “pick up in store” as your delivery option. This will ensure that your order is prepared for collection at our designated location.
  4. Complete Your Purchase: Finalise your order by following the prompts to complete your payment and confirm your purchase.

Order Processing and Notification

Once your order is placed, please allow us some time to process it. We are committed to preparing your items promptly, and you will receive a notification from us when your order is ready for collection. This notification will be sent to the contact information you provided during checkout, so please ensure it is accurate.

Pickup Details

  • Pickup Hours: Our pickup hours are from 10 am to 4 pm, Monday to Friday. Please note that we are closed on public holidays.
  • Location: The pickup location will be specified in your order confirmation and notification email. Please ensure you have this information before coming to collect your order.

Important Considerations

  • Wait for Notification: It is crucial to wait for the notification that your order is ready before coming to the store. This helps us ensure that your items are prepared and avoids unnecessary waiting times.
  • Identification: For security reasons, please bring a copy of your order confirmation and a valid ID when collecting your order. This helps us verify your identity and ensures that your purchase is handed over to the right person.
  • Contact Us: If you have any questions or require assistance with your order, please do not hesitate to contact our customer service team. We are here to help and ensure that your experience with Zoomlite is seamless and satisfying.

Conclusion

At Zoomlite, we are dedicated to providing you with exceptional service and quality products. Our in-store pickup option is designed to offer you flexibility and convenience, allowing you to collect your purchases at a time that suits you best. Thank you for choosing Zoomlite, and we look forward to serving you.

For more information, please visit our website at zoomlite.com.au.

Oct 15, 2025

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