Zoomlite Shipping and Dispatch Information
At Zoomlite, we understand the importance of timely delivery and strive to ensure that your orders reach you as quickly as possible. Our dispatch process is designed to be efficient and reliable, catering to the needs of our valued customers. Below, we provide detailed information about our same-day dispatch policy, ensuring you have all the necessary details to plan your purchases effectively.
Same-Day Dispatch Policy
Cut-Off Time
Our same-day dispatch cut-off time is 11 AM AEST (Monday to Friday). This means that if you place your order before this time, it will be dispatched on the same business day. Orders placed after 11 PM AEST will be processed and dispatched the following business day. Excluding public holidays.
Order Processing
- Orders Placed Before 11 PM AEST: These orders are prioritised and dispatched on the same business day, ensuring that your items are on their way to you as quickly as possible.
- Orders Placed After 11 PM AEST: These orders will be dispatched the next business day. We recommend placing your orders early to take advantage of our same-day dispatch service.
Priority Handling
During busy periods, we prioritise express and priority orders to ensure that they are packed and dispatched first. This is part of our commitment to providing exceptional service and meeting the urgent needs of our customers.
Tips for a Smooth Experience
- Plan Ahead: To benefit from our same-day dispatch service, try to place your orders before 11 PM AEST. This will help ensure that your items are dispatched promptly.
- Choose Express Options: If you require your items urgently, consider selecting express options at checkout. These orders are given priority during busy periods.
Contact Us
For any questions or further assistance regarding your order, please do not hesitate to contact our customer service team. We are here to help and ensure that your experience with Zoomlite is seamless and satisfactory.
Visit our website at zoomlite.com.au for more information on our products and services.
Thank you for choosing Zoomlite. We look forward to serving you and meeting your travel and lifestyle needs with our high-quality products.