Steps to Track Your Order
To facilitate a smooth tracking process, please follow these steps:
- Check Your Tracking Link: Begin by reviewing the tracking link provided in your order confirmation email. This link provides the latest updates from the courier on your shipment's status.
- Allow Extra Time for Rural Deliveries: If you reside in a rural or remote area, please allow an additional 1–2 business days for delivery. These locations may experience slight delays due to logistical challenges.
- Contact Us for Assistance: If your tracking information has not been updated for more than 5 business days, please reach out to us. You can email our support team at help@zoomlite.com.au.
- Tip: To expedite the investigation, kindly include your order number and shipping address in your email. This information will help us resolve the issue more efficiently.
Oct 27, 2025